Contact us
Questions about your order, the fit or our colours? Write to us — we reply personally.
Which MacBooks does it fit?
L’Enveloppe is made for 13″–14.2″ laptops: MacBook Air 13″ (2018 and newer), MacBook Pro 13″ (2016–2022) and MacBook Pro 14″ (2021 and newer).
Is it real leather?
No — it’s a high-quality vegan leather (PU) with a deep croco embossing. It looks and feels premium, without any animal materials.
How long does delivery take?
Every order ships with tracking. Estimated delivery across Europe is 4–8 business days. You’ll receive your tracking number by email as soon as your parcel is on its way.
Can I return it?
Of course. You have 14 days from delivery to withdraw from your purchase without giving a reason. Use the withdrawal form linked in the footer or write to us, and we’ll guide you through the return.
How do I care for it?
Wipe it with a soft, slightly damp cloth and let it dry naturally. Avoid solvents and long exposure to direct sunlight.
Which payment methods do you accept?
You can pay securely with every method shown at checkout — such as cards, PayPal, Apple Pay or Google Pay, depending on your country. All payments are encrypted and processed by Shopify.